Why do we collect and use learner information?
We collect and use learner information under the funding company contract for the provision of learning.
We use the learner data to:
- Report to the funding company
- Support learning
- Monitor and report on learner progress
- Assess the quality of our services
- Comply with the law regarding data sharing
The categories of learner information that we collect, hold and share with the funding company:
- Personal information (name, unique learner number, date of birth, address)
- Characteristics (where provided) such as ethnicity, residency status, employment status, sexuality, disability
- Achievement of qualifications and learning goals, destination information.
The categories of learner information we collect and hold within Lingo Learning Centre:
- Email address, phone number
- Income based benefits claimed
- Attendance information (such as sessions attended, number of absences and absence reasons)
- Disclosures made regarding learner health issues and convictions
- Support needs to provide appropriate learning support
- Emergency contact details provided by learners
- Online initial assessments of English and maths (where applicable)
- The starting point of your learning, your reason for learning and information about your progress information towards your learning goals.
Collecting learner information
Whilst the majority of learner information you provide to us is mandatory for funding your course, some of it is provided to us on a voluntary basis. In order to comply with the General Data Protection Regulation, we will inform you whether you are required to provide certain learner information to us or if you have a choice in this.
Why we share learner information
We do not share information about our learners with anyone without consent unless the law and our policies allow us to do so.
Requesting access to your personal data
Under data protection legislation, learners have the right to request access to the information about them that we hold. To make a request for your personal information, contact the office administrator.
You also have the right to:
- Object to processing of personal data that is likely to cause, or is causing, damage or distress
- Prevent processing for the purpose of direct marketing
- Object to decisions being taken by automated means
- In certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
- Claim compensation for damages caused by a breach of the Data Protection regulations.
If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at https://ico.org.uk/concerns/
Contact
If you would like to discuss anything in this privacy notice, please contact us via e-mail: contact@lingo-uk.com.
